Srilankan Airlines

Srilankan Airlines Flight Bookings

The airline is the flag carrier of Sri Lanka and was established in 1979. It was previously known as Air Sri Lanka, which was launched after the original Sri Lankan flag carrier Air Ceylon was terminated.

The primary operational hub of the airline is the Bandaranaike International Airport, Colombo. The airline flies to 112 destinations across 58 countries. In 1998, the airline signed a ten-year agreement with Emirates and was rebranded to its current name from the previous name Air Sri Lanka.

In 2008 Emirates sold its share in the airline to the Government of Sri Lanka. The airline aims to promote Colombo as the hub for flights to Asia. In 2014, the airline became a member of the Oneworld airline alliance to offer more destinations. It is the largest airline in Sri Lanka in terms of aircraft and destinations launched. The airline is known for offering quality services and is punctual, reliable and safe.

Srilankan Airlines Connectivity and Fleet Information

The airline operates a fleet of 24 modern and sophisticated Airbus aircraft. The fleet consists of 7 Airbus A330-300, 4 Airbus A330-200, 2 Airbus A321-232, 1 Airbus A321-231, 2 Airbus 320n3neo and 4 Airbus A321neo.

All the aircraft feature a unique Sri Lankan motif which showcases the country’s flora and fauna. The Airbus A330 aircraft are used for long-haul flights and the Airbus A320/A321 aircraft are used for short and medium-haul flights.

All the aircraft feature the latest amenities and a range of novelties. The A330, A320 and A321 aircraft provide features like WiFi and mobile phone connectivity. All the aircraft are configured to offer Economy and Business Class seatings.

The airline has a codeshare agreement with other airlines and interline agreements with Pakistan International Airlines.

Srilankan Airlines Awards

The airline has been providing quality services and its efforts have been recognised. The latest awards won by the airline are as follows:

• Passengers Choice Award for the Best Cabin Crew 2022 - By APEX.
• Best WiFi in Central/Southern Asia Award 2022 - By APEX.
• Best WiFi in Central Asia Region Award 2019 - By APEX

Srilankan Airlines Class of Travel

The airline provides two classes of travel on all its flights. The services provided vary depending on the type of travel class chosen. The two different classes of travel are:

Economy Class

This class offers comfortable seats with ample legroom.

• On long-haul flights, the passengers are offered refreshments every 45 minutes.
• Passengers can pre-book delicious meals. Complimentary beverages are offered.
• The in-flight entertainment system offers TV and radio channels and video games. Passengers can also watch ‘Air Show’ and get flight information.

Business Class

This class offers comfortable and spacious seats that turn into fully flat beds.

• The in-flight entertainment system AVANT offers the latest movies and radio, TV and audio channels and games.
• Passengers can pre-book delicious meals. Complimentary beverages are offered.
• Priority check-in, a complimentary amenity kit and access to the airport lounge are provided.

Srilankan Airlines Baggage Allowance

The airline follows a Piece policy or a Weight policy depending on the destination. For destinations excluded from North, Central and South America the Economy Class checked-in baggage allowance is 30 kg and for Business Class it is 40 kg.

For destinations in North, Central and South America the Economy Class checked-in baggage allowance is 2 pieces of 23 kg each and for Business Class it is 2 pieces of 32 kg each. Economy Class and Business Class passengers can carry a handbag of 7 kg.

You can easily check the baggage policy here.

Srilankan Airlines Web Check-in and Boarding Pass

Passengers can web check-in to avoid queues at the airport and save time. The rules for Srilankan Airlines online check-in are as follows:

Check-in Srilankan Airlines Domestic Flights

Domestic flight passengers can web check-in 48 hours and 2 hours before the scheduled flight departure. Go to the airline’s website, click the ‘Check-in’ tab and enter the required details to web check-in. Boarding passes are sent to the passenger’s device and can be printed. At the airport, the baggage can be dropped off at the Baggage Drop counter.

Check-in Srilankan Airlines International Flights

International flight passengers can web check-in through the airline’s website 48 hours to 2 hours before the scheduled flight departure. The boarding pass is sent to the passenger’s device and can be printed. At the airport, the baggage can be dropped at the Baggage Drop/ Online Check-in counter. Passengers can also use mobile check-in.

Srilankan Airlines In-flight Services

The in-flight entertainment system offers the latest movies, TV channels, music and more. Passengers can pre-book meals from a well-crafted menu. Onboard WiFi and mobile phone connectivity are provided and passengers can purchase packages to stay connected on the flight.

Passengers can buy additional services for a small fee like pre-booking seats with extra legroom, additional baggage, getting an upgrade and more.

Srilankan Airlines Frequent Flyer Program: FlySmiles

The airline offers a Frequent Flyer program called ‘FlySmiles’. Passengers can earn miles when flying with the airline, Oneworld Alliance member airlines, Oneworld affiliate airlines and other partner airlines.

Miles can be redeemed to earn rewards like reward tickets, excess baggage, upgrades, duty-free purchases and more. The different membership categories offered are Blue, Classic, Gold and Platinum. Passengers with the airline’s co-branded credit card are offered the Silver membership status.

Srilankan Airlines Onboard Support

The airline assists passengers with special needs like expectant mothers, unaccompanied minors, passengers travelling with infants and passengers with medical conditions.

Passengers with mobility problems are provided wheelchair assistance up to the cabin and during check-in by the ground staff. Passengers should read the policies before flying with the airline.

About Srilankan Airlines Refund & Cancellations

Tickets can be cancelled online through the airline's website through the sales agent where the ticket was bought or the airline’s office. To get a refund an online Refund Request Form has to be filled. Cancellation charges apply.

Cleartrip: Runway for Srilankan Airlines Flights

The airline is an Oneworld Alliance member and offers flights to over 1,000 cities in more than 160 countries. The airline is known for its quality services, reliability, safety and punctuality. You can easily make Srilankan Airline ticket bookings online at Cleartrip.

You can do one-way, round-trip or multi-city bookings. You can get all the information that you need to plan a trip like flexible date views, ticket prices, flight schedules and more. When you book tickets with Cleartrip you can also track the Srilankan Airlines PNR status . The interface provided is simple and the booking process is hassle-free.

Once you register with Cleartrip you can get alerts about the price drops, sales, cashback offers and discounts on expensive air tickets. You can find the cheapest flight to the final destination by using the Search function. You have to enter the from and to airports, the travel date and the number of travellers. You will get a list of flights with the cheapest flight displayed at the top. You can review the list and make bookings.

Cleartip also offers an app to search for and make Srilankan Airlines online bookings using tablets and mobile phones.